at Practice (view all roles here), Fully Remote
Practice helps solopreneurs do more, faster. Our software is ambitious in its scope — we’re building a customizable, modern CRM for the business of one. Workflows, payment automation, scheduling, forms, notes, real-time messaging, and more; solopreneurs can run their entire business on Practice.
The Onboarding Specialist will work closely with the Growth Lead and the Product Marketing Lead to successfully onboard, engage and grow the Practice customer base. As an Onboarding Specialist, you’ll have a heavy hand in developing and building a repeatable, scalable plan to strategically onboard customers to Practice.
You’ll achieve growth by learning from hands-on conversations, building relationships, and asking the right questions to gain a well-rounded point of view of coaches and the problems they face day-to-day. You'll also develop deep customer insights and competitive knowledge to ensure Practice provides remarkable, differentiated solutions and creates delight during every step of the customer experience.