at Practice (view all jobs), Fully Remote
Practice
Practice is creating a tool for coaches and solopreneurs to run the scope of their entire business in one place, from booking appointments to managing invoices. Coaches help people to live their best lives, so we really think this is a high-leverage way to do good in the world.
Our team is small and fully remote -- we have 20 world-class designers, engineers and business leaders, and we'll be growing a lot in the years to come. We're a startup that recently raised $10mm in a seed round led by a16z, so we have a deep bench of expertise to draw from.
Role 🌟
The Product Manager will work closely with our Go-To-Market and Product teams to understand our user, and will serve as the primary agent in bridging our customer needs with our engineering and design efforts.
This is a high-impact role. Our Product Manager will report to the CTO and work in parallel with the Head of Design, the Director of Engineering, and other company leaders to discover, design and deliver our product roadmap.
In your first 6 months at Practice,
- You’ll take ownership of the most important product metrics - activation and retention - and coordinate a calibrated plan to improve them. You’ll manage various dashboards of our SAAS product analytics, and report on the most important metrics regularly.
- You’ll advance our analytics platform so that we can find answers to our most important product questions. You’ll use data to prioritize bug fixes and incremental feature improvements.
- You’ll establish an improved process and reporting system for regularly collecting and synthesizing customer feedback, including integrating into product requirements. Throughout the company, your work will provide tangible confidence and understanding into the needs of the customer.
- You’ll interview customers regularly. Rather than parrot their feedback naively, you’ll provide a layer of interpretation in order to focus the team on the true customer problems.
- You’ll take ownership of and iterate on our 6-week, 6-month, and 6-year roadmaps, collaborating with design, engineering, marketing, and executive to get all feedback. You’ll communicate the updated roadmaps internally and externally at regular intervals.
- You’ll have a clear list of product’s biggest opportunities and create understanding across the org on where we are focusing and what we are building. This includes retroactively assessing the success of our product bets.
- Assume leadership of roadmap execution and deadlines, establishing excellent collaborative relationships between Product Management and each of its key stakeholders: design, engineering, marketing and the executive team.
You have 🍎